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Customer Testimonials
How Our Customers Rate City Telecom
Independent Reviews
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 5.0 out of 5 | The most responsive service provider I have encountered in recent years. Zeev Remez from E.C. Datacom Limited reviewed City Telecom on 25 Feb 2010 | ||||||||||
 3.3 out of 5 | Staff have been very helpful and were able to resolve the problems in a short span of time. Very happy with the level of services provided and will recommend the services to others. Parveen Thethy reviewed City Telecom on 24 Feb 2010 | ||||||||||
 2.0 out of 5 | From the begining of this service. we are facing difficulties now and then. System does go down on regular basis and there has't been any defined justification for this. Some how system does restore in time. Staff is very friendly. But it needs more than that to be called a good service. This is just my personal review as one of the staff member of the Roksan Audio.I wish everyone Best of Luck. Mr Sahil Zutshi from Roksan Audio reviewed City Telecom on 23 Feb 2010 | ||||||||||
3.7 out of 5 | Had a setup problem which was quickly sorted by Oscar. Thank you. Stanley Nyanhi from NLIS reviewed City Telecom on 23 Feb 2010 | ||||||||||
 4.3 out of 5 | The company always responds and is willing to go "that extra mile". They make sure that equipment and services are working and are happy to liaise with other suppliers to solve problems. Stewart Weir reviewed City Telecom on 23 Feb 2010 | ||||||||||
5.0 out of 5 | The service of City Telecom is unbelievable. They are quick to respond and will work on a problem until it is sorted. Top notch service!! Paula Flowers from Touchstone Growth Limited reviewed City Telecom on 22 Feb 2010 | ||||||||||
4.3 out of 5 | We found that City Telecom always delivered the service we required, making our daily works always possible, to the point that we are on a first name basis with all their staff, that we consider among our "friend". Roberto Chirici reviewed City Telecom on 22 Feb 2010 | ||||||||||
4.0 out of 5 | More or less immediate response to situations which can and do crop up with technical electronics, with particular commendation to Peter who is a treat to deal with on all levels. H Sinclair from Finger Adornments reviewed City Telecom on 21 Feb 2010 | ||||||||||
4.0 out of 5 | Installation of new ISP and router. Azriel A S Zuckerman reviewed City Telecom on 20 Feb 2010 | ||||||||||
5.0 out of 5 | Shawn, Not sure if you will want comments from me. I was Site Manager of Hayes School until 2005 when I retired. It appears you still have my home e mail address listed. At the time I left the school City Telecom had had the contract for some years. I thought the company was superb in all aspects particularly with reliability and dealing with problems so quickly when we had a crisis. As I was leaving it semed that City Telecom were going to be involved in a huge development at Hayes School and I do hope the school used you for that and are continuing to do so. Many regards Bob Robert Haig Kitson reviewed City Telecom on 19 Feb 2010 | ||||||||||
4.0 out of 5 | I have dealt with Citi Telecom for a while, in particular Oscar. he has always been very helpful and happy to go out of his way to help. Ben Weinberg from Prime Networks. reviewed City Telecom on 19 Feb 2010 | ||||||||||
4.3 out of 5 | Very good service , with good support structure. Dimitri Patrikios from Ionian Island holidays reviewed City Telecom on 19 Feb 2010 |
Noble Europe
"After Noble Europe moved offices, we wanted to add a lot of new IT and Voice services to our office. The expert advice supplied by City Telecom's personnel gave us the confidence and guarantee that the transition would be conducted smoothly.
Their systems integrated perfectly and gave us the various services we were looking for in each of our different departments...and more. City Telecom's pro-active thinking streamlined our connectivity and reduced our cost! Their quick response time and friendly and effective problem solving guarantees us that we can conduct our business around the clock.
They greatly improved the flexibility of communication for our personnel, which is of the utmost importance for a globally operating company as ours."
Dan Eitje, Noble Europe, London
Hasmonean High school
A secondary school in NW London where boys and girls are taught separately on two sites. City telecom have always provided us with a first rate service and our Telrad telephone system delivers the correct solutions to our needs.
"The staff are friendly and reliable and the school has been able to deliver a premium rate service to its customers, our Parents, Pupils and staff."
Julian curzon, Director of Administration, Hasmonean High School
Longwood Holidays
"City Telecom installed our telephone system in 1996, and since then we have enjoyed their friendly and efficient service. They have taken the time to understand our needs and are ready to help us upgrade and develop the system on an ongoing basis. Their flexible approach and fast response times have helped us cope with any problems which have arisen over the years of working with them."
Ricky Cohen, Joint Managing Director
The Jewish Agency for Israel
"We have been customers of City Telecom for over 7 years. In that time they have supplied and maintained our London Office telecoms equipment. City Telecom have always been reliable, helpful and flexible. They understand our particular needs, giving sensible advice and assistance, before we enter into new projects. From our experience, City Telecom's attitude allows them to tailor the services they provide to us, and adapt quickly to our requirements."
Howard Palmer, Deputy Treasurer
Italian Embassy
"City Telecom is an asset to our office. Being DIFEITALIA the second busiest Defence diplomatic office of the Italian Government, we were looking for a service based on reliability, speed and more than everything, to receive a personal tailored service. We found that CITY TELECOM always delivered the service we required, making our daily sensitive tasks always possible, to the point that we are on a first name basis with all their staff, that we consider among our "friends"
ROBERTO CHIRICI
Italian Embassy
Defence Attache's Office
Marine Insurance Company - London Based
"We have had a excellent working relationship with City Telecom for over 10 years now. They provide an excellent service, where all emails and telephones calls are responded to in quick time. Their engineers are always on time when called upon and almost all problems are solved instantly either on site or via telephone. We are very happy with their all round performance."
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