Telrad Connegy Products from City Telecom

City Telecom has been providing, installing and maintaining Telrad systems for many years. The Telrad product portfolio is innovative, sophisticated and competitively priced to suit organisations of all sizes.

We have chosen Telrad as we are committed to excellence in our field.

Evergreen - Your migration to a Telrad Connegy System will be your last.
Telrad Connegy realise that replacing a telephone system is expensive. That is why their systems are designed with a built-in concept of Evergreen.

Unlike some other leading brands, Telrad systems are modular, scaleable and future proof, which in simple terms means that whatever new technology emerges, you will be able to upgrade your system at a minimal cost.

THE EVERGREEN CONCEPT MEANS THAT YOU WILL NEVER HAVE TO REPLACE YOUR SYSTEM.

With Telrad Systems you can have peace of mind.

Telrad Advance IP, is a truly converged system supporting digital, SIP and VoIP Technologies, Voicemail, Unified Messaging,Text to Speech (TTS)  and a great deal more.

Mobility - Whether on the move or working from home you can have the benefit of a fully functional extension of your office by using the Avanti IP 3015 D Keyphone or the VoIP SP15 Softphone available as a desktop application on your PC/Laptop. All you need is a broadband connection.

ACD – Telrad Advance IP offers full Automatic Call Distribution (ACD).

Essential in Call Centre environments, Telrad ACD ensures faster and easier call handling as well as providing live system/agent status information.

Telrad ACD will improve customer service, increase the number of calls handled and as a result increase revenue.

Callview - CTI –Computer Telephony Integration. By converging voice and data, businesses can look forward to reducing costs and improving workforce efficiency. Options Available include ‘click’ dialling from your pc. Ask for more details.

Call Management- is a software based Reporting System that provides you with the tools to manage your telephone system and create call traffic reports to provide you with the tools to better manage your system.