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Passion and Committment

Offering solutions to build and support your changing business.

Working with you to implement a best fit Telecom Solution for your business

City Telecom offers businesses the following corporate type solutions:

FMC Solutions
Bringing your technology together for easy of use. Starting small to keep the risk minimal, and to ensure best fit for your business either from a user, cost, or process focus.

Unified Communication Solutions
Solutions that touch all parts of your business so that no information gets lost and you stay in touch with your customers.

Next Generation Network Solutions
Solutions that scale to meet your voice, data, and internet requirements with an SLA to ensure your your business stays connected reliably without service disruptions or slow down in communication connectivity.

CTI - Call Centre Solutions
Whether you have straight forward customer response and tracking requirements, or complex requirements involving updating remote and mobile workers, we implement solutions from Mitel, Cisco, or Aastra using nms-Adaptive to meet your demanding call centre requirements from day 1.

Interactive Voice Response (IVR)
Our solutions focus on how your organisation is structured to determine where you would like the caller to end up, what you would like to say to your callers, system programming, and other services to bring down your operational support costs while increase your callers satisfaction with your service.

VoIP & Hosted Solutions
Reducing your communication costs locally, nationally, and globally.

Conferencing Solutions
Proven solutions that will save your business time and money in all areas of your business. From desktop to room based conferencing, we offer solutions and ideas that will be the least costs to implement and maintain from a hardware, IT, and user impact so that your ROI is sooner rather than later.

Disaster Recovery, Backup, and Failover
Telecom Business Continuity Solutions that are designed with several routes into and out of your business. From land lines to mobile connectivity to internet to backup and failover, we will analyse the cost to your business if an outage should happen, and adjust the solution to make business financial sense so you can be assured of making a good sensible decision.

Cabling and Installation
We provide anything from phone sockets, to networks points and connections, to rodent proof jacketed cabling on the exterior sides of a building. We look at everything from your working environment, current building wiring and power available, to building construction and permissions and offer you a realistic cost and timescale to install what you have in mind.

Our value add: Giving you additional information to base your current and future decisions on, and then implementing, and supporting our work through ongoing maintenance.

How to proceed with our services on any of the above solutions?

         1) Call us to discuss your current requirements
         2)  We meet you to gather detailed information
         3)  We provide you a quote
         4)  If the quote is accepted by you, then we begin the installation process

General noticeable customers benefits after solution implementation on the above services:

         √ Reducing messaging and communication complexity - ease of use for employees
         √ Supporting multiple departments or division requires less employee time and effort
         √ Reduced costs - very acceptable ROI
         √ Improving the ability to find the appropriate information the first time

For business communications service and solution ideas please contact us directly to discuss or please click:

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