Upgrading Telephone PBX Systems, to IP-PBX and Hosted Solutions

City Telecom has been specialising in the consulting, hardware, software, provisioning, installation and training of Business Phones systems for over 20 years. We understand that your business has unique requirements, processes, and methods for handling customers, suppliers and internal communications resources.

City Telecom offers a variety of market leading telephone systems (IP-PBX based and Hosted systems) to meet your unique requirements. Our delivery and support ranges from a single hosted connection in a one person office, to a multi-occupancy shared building, or a solution for an office building with 2000 employees upwards.

As Business Telecom Specialists, we can supply and install all of your office telecommunications equipment, applications, and services to run your business. For example upgrading your Avaya Index PBX which is at end of life would not only give you modern functionality but a cost savings on services and a cost savings on maintenance at a minimum.

The list below are some of the common items that we review before recommending an updrage option to fit your telecom office solution:

• Your Current Desktop Telephones
• Your Current PBX supported protocols
• Call routing fucntionality requirements
• Voice mail storage capability
• Fail-over capability
• Call centre functionality
• Your current level of Integration to other systems such as CRM, Telephony, etc.
• Programmability, and other ACD functionality
• Call transfers requirments to Mobile and other SIP related devices
• Call management software and functionality
• 3rd party add-on software
• Cabling, tools, termination Equipment
•  Lines installations and line rentals

Below are a couple of leading manufactures (with IP PBX systems) that we receive a high amount of requests for installation and configuration. 
                 

Please call us directly to discuss your current upgrade or new install requirements.

 

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