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Configuring and installing Unified Communications
solutions to bring all of your information together.

De-risking Unified Communications

Simply put, Unified Communications (UC) brings together voice, video, data, and mobile applications to liberate employees from their desktop and improve business agility and profitability. Unified communications also has a sub-set called unified messaging.

City Telecom offers solutions that combine all forms of business communication methods, systems (hardware), and software into a single unified comms solution that provides powerful new ways to collaborate. We LOWER the implementation risk through low cost pilot programs, and by providing a stepped approach at a departmental level. Meaning, we will work with you at a departmental level to lower the initial costs and build a case justification road map to roll out your unified comms vision across your company.

Normally installed solutions give you the ability to:

√ Collaboration across any workspace
√ Accelerated decision making as information is more easily obtained
√ Innovation across the value chain to enjoy new levels of customer satisfaction

Other noticeable improvements are usually through better response times to your contacts and customer base.

City Telecom's Preferred Unified Communication (UC) Supplier:

Cisco Unified Communication (UC) Infrastructure Hardware we Recommend
Cisco Unified Communication (UC) IP Phones
Cisco Unified Communication Brochure
Cisco Unified Communications Phone Options

Convergence
Technological advances in the areas of convergence: voice, data, email, VoIP, database solutions, etc. into a unified network adds another level of complexity that makes it difficult to know which strategic approach to take, and to ensure that your company is benefiting from the solutions. City Telecom has specialised in Unified Communications, giving us the ability to offer you answers that fit with your business requirements, installing the solutions, and then providing the long term support for our recommended solution and installation.

How does City Telecom install Unified Communications solutions?
We utilise your existing network as a platform and integrate the new technology into your business processes. We have found that this decreases installation times, lowers your costs, saves your existing IT investments, and yields better ROI. If your legacy systems are too old, replacement maybe required.

Benefits include:
•   Instant connections: IP phones, unified clients, soft phones, and mobile unified communications give employees access
    to services everywhere there is a network connection.
•   More effective communications: Tools such as instant messaging, mobility, preference, and unified messaging
    streamline communications and allow users to choose how, when, and where they can be reached.
•   On-demand collaborations: User-controlled audio, web and video conferencing are integrated into Outlook calendar.
    This integration eliminates communication bottlenecks and facilitates collaboration across every workspace.

Please contact us directly to discuss your specific Unified Communication requirements.

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