Support & Maintenance

All organisations rely heavily on their telephone system for the day- to- day operation of their business.
Whether it’s communicating with suppliers or customers, the ability to make and receive phone calls is absolutely critical to the functioning of their business. Ask any company who has been unfortunate to have their phone system ‘crash’ what the experience was like, and many of them would tell you that work ground to a halt until the phones were up and running again.

At City Telecom, we provide a personalised and friendly service to support and maintain your system.

Our computerised fault logging system, including Remote Fault Diagnostics, allows us to pinpoint the nature of a fault and in most instances rectify it on line, so that your telephone system is up and running within MINUTES and with MINIMUM disruption.

In fact, our comprehensive support and maintenance service is just one more reason why using City Telecom, means peace of mind for our customers.